What kinds of personally identifying information do we collect on the OpenBooks Site?
- If you e-mail us without having set up a “User Account”, we will collect your e-mail address and any personally identifying information that you include in the e-mail.
- If you post comments, reviews, or any other information (“User Content”) on the Site, we will collect any personally identifying information that you include in that User Content.
What other kinds of identifying information is collected when you use the OpenBooks Site?
- The Site also automatically collects aggregated information, demographic information and any other information that does not reveal your specific identity but that relates to your use of the OpenBooks Site. Such information may include the Internet protocol address used to connect your computer to the Internet (your “IP Address”); login; e-mail address; password; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers to suggest Digital Content Items in which you may be interested; the full Uniform Resource Locator (URL) clickstream to, through, and from the OpenBooks Site, including date and time; cookie number; products you viewed or searched for.
- This kind of information is “passively” collected from you through browser navigational tools, such as cookies and pixel tags. These types of technologies enable the Site to compile statistics about our daily number of site visitors or specific page requests, while not identifying you personally, other than by your IP address.
- A cookie is a small data file that a website transfers to a user's hard drive when a user visits the website. A cookie file can contain information such as a unique ID that the site uses to track the pages visited and is a standard method of registering website user preferences. These preferences are stored in a file on your computer's hard disk drive.
- We use “analytical” cookies to recognize and count the number of visitors to the Site and to see how visitors move around the Site when they’re using it. This helps us improve the way the Site works, for example by making sure users find what they need easily.
- You can set your browser to accept all cookies, to reject cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. Rejecting a cookie, however, may preclude you from using, or may negatively affect the display or function of, the OpenBooks Site or certain areas or features of the OpenBooks Site. To learn more about cookies, including how to enable cookies, change your browser settings and find and delete cookies on your hard drive, please refer to your web browser's help menus or visit www.allaboutcookies.org.
- If you are accessing the Site through a mobile device, we also may collect information about your device and information about where you are located while you are accessing the Site. Most mobile devices allow you to turn off location services. Most likely, these controls are located in the device's settings menu. If you have questions about how to disable your device's location services, we recommend you contact your mobile service carrier or your device manufacturer.
How do we use the personally identifying information that we collect on the Site?
- If you e-mail us, we may use your e-mail address to respond to you.
- If you are a Registered User or if you have e-mailed us without registering, we (or communications companies that we engage) may send you e-mails in which we (i) suggest Digital Content Items you might like based on Digital Content Items that you have already downloaded, (ii) notify you of possible interruptions to the Service, (iii) notify you of upgrades to the Service, the addition of new features to the Service, or promotions that we are offering, (iv) ask you if you wish to pay for Digital Content Items that you have downloaded, or (v) notify you that Your Account has been suspended or terminated.
- If you are a Registered User, we also may use your personally identifying information to store Digital Content Items on your Virtual Shelf.
- If you are accessing the Site through a mobile device, we may use location information together with personally identifying information to provide you with location-based services, such as advertising, search results, and other personalized content.
- If you have made an End-User Payment for a Digital Content Item and we have received a confirming e-mail back from the Payment System you used that includes your name, address, nationality and e-mail address, we use that personally identifying information to record your End-User Payment and tie it to the Digital Content Item you paid for, so that if you have a Virtual Shelf, subject always to End-User License, you will be able to access that Digital Content Item on and re-download it from your Virtual Shelf even if even if the author or publisher of that Digital Content Item withdraws it from the Site, unless we have to withdraw that Digital Content Item from the Service because of a copyright infringement or other legal claim.
- If you have uploaded Digital Content to the Service, then, in addition to the e-mails described above, we may send you e-mails about (i) the calculation, payment or withholding of your Royalties (as that term is defined in the Publishing Agreement), (ii) our receipt of any Infringement Notice (as that term is defined in the Publishing Agreement), or (iii) any other actual or possible dispute.
- We also may use your personally identifying information to provide, improve, test, and monitor the Service, diagnose or fix technology problems, and manage the Service.
With whom do we share the personally identifying information that we collect on the Site?
- We may share your personally identifying information with our affiliates or business partners, which may include third-party companies that we use to host the Site and other technology partners, to resolve technical issues, or communications companies that we engage to help us send out the kinds of e-mails described above.
- If you have uploaded any Digital Content Item, we may share your e-mail address with any Payment System that we use to pay you Royalties (as defined in the Publishing Agreement).
- If OpenBooks engages in a merger, acquisition, disposition, change of control, bankruptcy, dissolution, reorganization, or similar transaction or proceeding, or otherwise transfers the operations of the Site that relates to your personally identifying information, OpenBooks will transfer your personally identifying information to the successor entity.
- If you are a California resident, and you want to find out the names of any information brokers or any other third parties with whom we share your personally identifying information under California Privacy (Cal. Bus. & Prof. Code § 22575 et seq., send a request to legal@OpenBooks.com and within thirty (30) days, we will provide you with that information.
Can any third party track your use of the OpenBooks Site?
- We may use Google® Analytics, Adobe® Analytics, Coremetrics/IBM Unica, and other analytics services. Such services track where you go on the OpenBooks Site and combines that information with other information that the service provider may have about you through your account with that service provider (if you have one) and/or through your use of other websites that use that company’s analytics.
- We do not permit any third party to serve advertisements to you on the Site.
- We do not permit anyone other than the analytics services described above to track your use of the Site.
- With some browsers, it is possible for a user to activate a “Do Not Track” signal, to indicate that the user does not want to be tracked across the websites that the user visits. The Site responds to Do Not Track signals. In other words, if you have activated a Do Not Track signal in your own browser, the OpenBooks Site will block tracking by third parties of your activity on the Site.
How can you manage your personally identifying information on the Site?
- To keep your personally identifying information accurate, current, and complete, either keep it up to date in your User Account or e-mail firstname.lastname@example.org.
How do we protect and maintain the integrity of your personally identifying information on the Site?
- We work to protect the security of your personally identifying information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We also take precautions, including the deployment of technological resources and the use of firewalls, systems and procedures, to protect the security of your personally identifying information.
- But no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from the Site may not be secure. Be careful about sending us any confidential information, and keep secure any passwords, ID numbers, or other special access features that you use on the Site.
How will you know if this policy has changed?
- In the meantime, if you have any concern about privacy on the OpenBooks Site, please contact us with a detailed description of the issue, and we will try to resolve it.